AstroGuide provides personalized digital reports prepared individually for each customer based on the information they submit.

Since this is a customized digital service, all sales are final and non-refundable.

Refunds are NOT provided in the following cases:
 

• Incorrect birth details provided by the customer

• Change of mind after payment

• Wrong report selection

• Delayed submission of form

• Expectation of specific outcomes or predictions

• Request for cancellation after work has started

• Customer dissatisfaction with interpretation or guidance

• “Accidental” purchase or wrong email input
   

✔ The ONLY situations where refunds may be issued:

Refund will be considered only if:

1️⃣ The payment was deducted but not received by AstroGuide
2️⃣ The customer was charged twice
3️⃣ A confirmed technical failure occurred during payment
 

In all such cases, proof of payment is required.

Refunds, if approved, will be processed within 7–10 business days.
 

For support, email: astroguide.team@gmail.com